Perceived overload: what it is and what it means

Perceived overload is the condition in which the volume of inputs is felt as unsustainable regardless of the actual volume. It is not an objective measure of the number of messages received, but a subjective response to the architecture of the flow: when filter and decision are missing, even a manageable volume becomes perceived overload.

Distinctive: felt as unsustainable regardless of the actual volume
Essential: volume of inputs
Essential: subjective response
Constant: when filter and decision are missing

Glossary

Perceived overload

A condition in which the volume of inputs feels unsustainable regardless of the actual volume, because the flow lacks a filter and a decision step.