Process · Step 2 of 3
Define
A poorly defined problem leads to the wrong solutions. This step brings together the methods for pinning down scope and causes: the Ishikawa diagram, the 5 whys, root cause analysis.
Process · Step 2 of 3
A poorly defined problem leads to the wrong solutions. This step brings together the methods for pinning down scope and causes: the Ishikawa diagram, the 5 whys, root cause analysis.