Organizational arbitration: meaning

Organizational arbitration is the decision made by a third party, usually whoever holds authority, after hearing the parties in conflict. Unlike mediation, it does not protect the parties' autonomy: it is faster, but it can leave lingering dissatisfaction. It is the right tool when the conflict is about who holds the decision-making mandate, or when mediation is not workable.

Distinctive: the decision made by a third party
Distinctive: can leave lingering dissatisfaction
Essential: usually whoever holds authority
Essential: after hearing the parties
Constant: does not protect the parties' autonomy

Glossary

Organizational arbitration

A decision made by a third party with authority after hearing the parties in conflict: faster than mediation, but it can leave lingering dissatisfaction.