Business systemization: what it is and what it means

Business systemization is the ongoing practice that designs the way a company operates, so that its recurring operations do not depend on the physical presence or memory of a single person. It is not a single fixed-term project: it is an ongoing practice that acts on four interdependent dimensions — processes, people, tools, indicators — and keeps them aligned over time. Its value lies not in the number of SOPs written but in the alignment of the four dimensions around priority processes.

Distinctive: do not depend on the physical presence or memory of a single person
Distinctive: ongoing practice
Essential: four interdependent dimensions
Essential: processes, people, tools, indicators
Constant: recurring operations
Constant: keeps them aligned over time

Glossary

Business systemization

An ongoing practice that designs a company's recurring operations so they do not depend on the presence or memory of a single person, acting on four interdependent dimensions.